FAQs

Yes! They were designed in Santa Barbara so they were thought for the beach.

The chairs have a protective coating that keep them from getting rust and corrosion.

We recommend hosing the down with water after so sand does not get into to the joints. 

Where do you want to sit? You can use your MTRVR Chair practically anywhere you’d be more comfortable sitting down. At the beach, around the campfire, at a music festival, at a sports game, in a long line to buy tickets. You tell us!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

The heavier chair weighs about 2.5KG.

Of course, we also have a lighter 1kg chair, which is also cheaper.

Please refer to the product info for specific parameters.

Our chairs have been thoroughly tested.

The MTRVR chair is rated to support up to 400 lbs (Yes, Really), and even over a ton on some special loads.

Therefore, you don’t have to worry about it falling apart even if you jump on it.

MTRVR Chair sets up in seconds.

1. Undo the velcro strap.

2. Allow spring-loaded legs to unfold and click into place.

3. Extend each arm until you hear it click. Make sure 6 silver pins are locked into place (2 on each back arm, 1 on each front arm). 

4. That’s it! Sit and enjoy!

Check out this video to watch Max set his up.

To fold the MTRVR Chair, follow these simple steps:

1. Press the silver pins on the arms and collapse them. The back arms have 2 buttons each and the front arms have 1.

2. Press the button on the bottom of the magic hub and let the legs swing up.

3. Wrap the strap around the chair.

4. That’s it!

It depends on the shipping method you choose at checkout.

Standard Shipping generally takes 3-5 business days while Expedited Shipping takes 2-3 business days.

Orders shipping to Alaska and Hawaii may experience an additional 7-10 business days of transit time compared to deliveries within the contiguous US. 

Please note that we only ship within the US.

MTRVR have a local warehouse in the United States, and we support delivery to Mexico, Canada, America and Europe.

For the US market, it can be delivered to your home in as little as two days.

At MTRVR we stand behind our products and strive to provide the highest quality craftsmanship. Our Lifetime Warranty covers manufacturing defects* in materials and workmanship.

We warranty each and every MTRVR product to be free of manufacturing defects, and we will fix or replace with a new product, at our option, any genuine MTRVR chair sold by an authorized source or official sales channel that is deemed defective.

MTRVR Products does not warranty its products against misuse, accidents, unauthorized repairs, alterations, or normal wear and tear. Normal wear and tear includes natural breakdown of colors and materials during the life of a product, including rust.

If your MTRVR chair was damaged due to misuse, our customer service team can analyze the damage and may be able to suggest options for the customer to remedy.

If your MTRVR product is unable to be repaired after misuse, we will extend a one-time courtesy offer, allowing you the option to purchase a new MTRVR product at a discounted price.

* Manufacturing Defects - A manufacturing defect exists if the product departs from its intended design and specification during manufacturing. Defective materials (aluminum frame, fabrics, rubber feet etc.) or workmanship (seams, construction, etc.) are covered by MTRVR product's lifetime warranty.

To make a claim under this warranty, please email us at support@mtrvr.com Make sure to include your order number, description of your question or concern, and pictures or short video showing the issue. This will help us give you the best solution in the shortest time possible.

We want you to be completely satisfied with your purchase. That’s why we’re proud to offer a 45-day money back guarantee.

If you are not totally happy with what MTRVR's products can do for you and your active life, then any chair can be returned within 45 days of arrival for a full refund less the restocking and shipping fee. 

To return a product, please contact support@mtrvr.com for instructions. Make sure to speak to us first before returning or exchanging any items as we will provide specific instructions.

See our Return Policy for more details.

Please contact support@mtrvr.comto learn more about your order's status. Make sure to include your order number.